Emergency Medical Services

About us


The City of Danbury in partnership with Nuvance Health and a not for profit affiliate of Western Connecticut Health Network operates advanced life support paramedic ambulances that are staffed to meet the ever rising emergency medical call volume demand in Danbury. The Danbury EMS paramedics are highly trained professionals that offer the highest level of care before arriving at the hospital. The ambulances are deployed in carefully plotted areas of the city to ensure both a safe and timely response, specifically a new ambulance facility called the Joan & Anthony M. Rizzo Sr. Emergency Medical Services Building. The new facility is at west side station and has been constructed and donated by Rizzo Corporation. 

In addition to the ambulance service, all Danbury career firefighters are cross-trained to be EMS First-Responders and are equipped with Automatic External Defibrillators. The strategically located fire stations provide a rapid emergency medical response until the paramedic ambulances arrive.

Mission Statement


The mission of Danbury Emergency Medical Services is to provide prompt, courteous and professional pre-hospital care service excellence while supporting the collaborative objectives of public safety and health in the community.

Billing Information


Billing Customer Service

Phone: 888-980-9301

Payment Remit to Address:
 Danbury Emergency Medical Services
 Billing Department
 P.O. Box 887
 Danbury, CT. 06813

Delinquent Accounts

Phone: 800-363-7215

Payment Remit to address:
 Taxserv Capital Services
 City of Danbury EMS
 8895 N Military Trail Suite 203-D
 Palm Beach Gardens FL 33410

Calls from patients / debtors to inquire about their collection: 877-358-9683

For questions in resolving older claims please call the Taxserv / NCSPlus helpline: 321-332-7578

Medical Records Requests Fax: 203-739-1931