(a) Any person receiving an order or notice of violation pursuant to the provisions of this chapter may contest said order or notice at a hearing before an alarm systems hearing officer. All demands for a hearing must be made in writing and delivered in person or by mail no later than ten days following receipt of the order or notice of violation. Any person requesting a hearing shall be given written notice of the date, time; and place of the hearing. Such hearing shall be held not less than fifteen (15) days, nor more than thirty (30) days, from the date of the mailing of notice; provided, the hearing officer shall grant upon good cause shown any reasonable request by any interested party for postponement or continuance. The presence of the issuing officer shall be required at the hearing if such person so requests. A person wishing to contest an order or notice of violation shall appear at the hearing and shall have the right to present evidence and cross-examine witnesses. A designated city official, other than the hearing officer, may present evidence on behalf of the city. The hearing officer shall conduct the hearing in order and form and with such methods of proof, as he or she deems fair and appropriate. The rules regarding the admissibility of evidence shall not be strictly applied, but all testimony shall be given under oath or affirmation. The hearing officer shall announce his or her decision at the end of the hearing.
(b) The mayor shall appoint, and the common council shall confirm, two or more hearing officers, other than police officers or firefighters, to conduct the hearings authorized by this section. All such officers shall serve for a term of two years.